Frequently Asked Questions

When will my trip be confirmed?
What if I want to cancel or modify my trip?
Can I extend my trip or add extra nights?
Can I book a trip from another country?
How can I book a trip?
What information do you need to quote my trip?
Are the trips suitable for any age?
What destinations and travel programs do they currently offer?
Why travel with Lume?
What payment methods are available?
Can I pay for my trip in installments?
Are there any taxes or fees that must be paid at the destination?
When will I receive complete information about my trip?
What documents do I need to travel?
What do their trips include?
Are flights included?
Are transfers included?
Do I need health insurance to travel?
What luggage can I bring?
What is the format of the group outings?
What is the size of the groups?
How does shared room accommodation work?
What happens if I can't find a roommate?
Can I join a group on my own?
Do I have free time during the trip?